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Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

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Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

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Availability, Reliability, Scalability. Your PACS may fail, but patient care can't.

Built for hospitals and imaging teams that need reliable PACS, archive, and teleradiology support without unnecessary complexity.

430,414,429
Images archived and counting
software on devices
Brodstone Healthcare Neosho Memorial Regional Medical Center Scott County Hospital Amberwell Health Montgomery County Health Hastings Radiology Maricopa County Health Newton Medical Center

Three reasons imaging teams lose sleep over their stack.

01

The connection drops. The reads stop.

Rural fiber and dual-carrier failover aren’t the same thing. When your link goes out, exams stall, and the ED can’t wait for backhoe season to end.

02

One IT person. Twelve vendor contracts.

Your CIO is also your EHR admin, your help desk, and the person rebooting the modality at 11 PM. Enterprise PACS expects a team of ten. You have one.

03

Compliance pressure. Real-world budget.

HIPAA, BAAs, audit trails, encryption at rest, and a capital budget the size of one enterprise PACS license. Something gives. It can’t be the audit.

There's a PACS built around how your hospital actually works.

OffSite is cloud PACS, vendor-neutral archive, and teleradiology, engineered from the ground up for hospitals that need reliability without complexity.

01 RIGHT-SIZED

Sized for the hospital you actually run.

No enterprise modules you’ll never use, no per-seat licensing math, no oversized pricing tiers. A different product, for a different buyer.

02 RESILIENT

Reads continue when rural fiber doesn't.

Local cache plus queued sync to the cloud. Your radiologists keep reading through the outage; everything reconciles when the link comes back.

03 Human

A team that knows your facility by name.

One U.S.-based team, not tiered queues, not a CSM rotation. They learn your modalities, your radiologists, and your weird-but-necessary workflow on day one.

Three steps. Weeks, not quarters.

01 WEEK 1–2

Connect your modalities.

We map your CR, CT, MR, and Ultrasound to DICOM endpoints. No hardware purchase. You keep what you have.

02 WEEK 3–6

We migrate and host.

Historical priors come with you. We run the cloud infrastructure. Your team doesn’t stand up a single server.

03 WEEK 7+

Access exams. Anywhere. Always on.

Radiologists read from any browser. Local cache keeps you working when rural fiber doesn’t. On-call support, real people.

Proof, not promises

Other hospitals already moved.

100%

Uptime SLA

80+

Yrs team experience

24/7

U.S. live support

In production at

“

Have been using Offsite Image Management for our PACS IT system for a few years now. The service is great, the product continues to evolve and update. They offer a great product and having that option locally is a great asset for anyone.

D
David Fast
Google Review
Google
Monty Losh profile picture
Monty Losh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Offsite has been a great company to work with. We have been using their PAC’s for several years and has been a very stable platform. In the time we’ve been with them there has been zero down time. The few times we’ve needed to contact Offsite their support staff has always been knowledgeable and helpful. The best part is you can actually talk to a person. I wish we would have transitioned to them sooner and I would recommend Offsite to anyone looking for a new PAC’s.
Google
Ralph Ackermann profile picture
Ralph Ackermann
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Offsite Image Management help support my own business clients with their Hosting and Cloud services. Having a fine support organization is key to our successes and Offsite Image Management fits the need for us to have fluid support and uptime.
Google
Mohammad Mohammad profile picture
Mohammad Mohammad
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent PACS system with fast, reliable and user friendly interface. It integrates seamlessly with our workflow, delivers outstanding image quality, and has significantly improved efficiency. Their customer support is responsive, knowledgeable, and always ready to help. We highly recommend this company to any healthcare organization looking for a dependable imaging solution and friendly service.
Google
David Fast profile picture
David Fast
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have been using Offsite Image Management for our PACS IT system for a few years now. The service is great, the product continues to evolve and update. They offer a great product and having that option locally is a great asset for anyone.

New

Bridgelink from OffSite

Connect, transform, and monitor healthcare data with a modern, actively maintained integration platform, backed by OffSite’s migration expertise and ongoing support.

Your hospital deserves a vendor that knows you by name.

One of the big advantages to implementing OffSite’s solutions is its ease of use and the support we get from OffSite staff, including adding on new features as needed.

(816) 232-7483 · Mon–Fri 8a–6p CST

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