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By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.
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Submit a Ticket
ZOHO DESKTell us what's going on - our team typically replies within one business day.
Ticket submitted
Our support team will reply by email within one business day.
Remote Support
By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.
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Built for hospitals and imaging teams that need reliable PACS, archive, and teleradiology support without unnecessary complexity.
01
Rural fiber and dual-carrier failover aren’t the same thing. When your link goes out, exams stall, and the ED can’t wait for backhoe season to end.
02
Your CIO is also your EHR admin, your help desk, and the person rebooting the modality at 11 PM. Enterprise PACS expects a team of ten. You have one.
03
HIPAA, BAAs, audit trails, encryption at rest, and a capital budget the size of one enterprise PACS license. Something gives. It can’t be the audit.
OffSite is cloud PACS, vendor-neutral archive, and teleradiology, engineered from the ground up for hospitals that need reliability without complexity.
No enterprise modules you’ll never use, no per-seat licensing math, no oversized pricing tiers. A different product, for a different buyer.
Local cache plus queued sync to the cloud. Your radiologists keep reading through the outage; everything reconciles when the link comes back.
One U.S.-based team, not tiered queues, not a CSM rotation. They learn your modalities, your radiologists, and your weird-but-necessary workflow on day one.
We map your CR, CT, MR, and Ultrasound to DICOM endpoints. No hardware purchase. You keep what you have.
Historical priors come with you. We run the cloud infrastructure. Your team doesn’t stand up a single server.
Radiologists read from any browser. Local cache keeps you working when rural fiber doesn’t. On-call support, real people.
Proof, not promises
Uptime SLA
Yrs team experience
U.S. live support
In production at
Have been using Offsite Image Management for our PACS IT system for a few years now. The service is great, the product continues to evolve and update. They offer a great product and having that option locally is a great asset for anyone.
Monty LoshTrustindex verifies that the original source of the review is Google. Offsite has been a great company to work with. We have been using their PAC’s for several years and has been a very stable platform. In the time we’ve been with them there has been zero down time. The few times we’ve needed to contact Offsite their support staff has always been knowledgeable and helpful. The best part is you can actually talk to a person. I wish we would have transitioned to them sooner and I would recommend Offsite to anyone looking for a new PAC’s. Ralph AckermannTrustindex verifies that the original source of the review is Google. Offsite Image Management help support my own business clients with their Hosting and Cloud services. Having a fine support organization is key to our successes and Offsite Image Management fits the need for us to have fluid support and uptime. Mohammad MohammadTrustindex verifies that the original source of the review is Google. Excellent PACS system with fast, reliable and user friendly interface. It integrates seamlessly with our workflow, delivers outstanding image quality, and has significantly improved efficiency. Their customer support is responsive, knowledgeable, and always ready to help. We highly recommend this company to any healthcare organization looking for a dependable imaging solution and friendly service. David FastTrustindex verifies that the original source of the review is Google. Have been using Offsite Image Management for our PACS IT system for a few years now. The service is great, the product continues to evolve and update. They offer a great product and having that option locally is a great asset for anyone.Google rating score: 5.0 of 5, based on 6 reviews
New
Connect, transform, and monitor healthcare data with a modern, actively maintained integration platform, backed by OffSite’s migration expertise and ongoing support.
One of the big advantages to implementing OffSite’s solutions is its ease of use and the support we get from OffSite staff, including adding on new features as needed.
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