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Support tools

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Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

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Products ·

PACS

A PACS built
to just work,
read after read.

Offsite PACS is built on the latest DICOM standards and installed in more than 10,000 facilities across 118 countries, delivering the stable, reliable performance a PACS is supposed to have, day in and day out.

Book with someone who has stood up PACS at hospital scale

● HIPAA COMPLIANT● ACR ACCREDITATION● SOC 2 COMPLIANT● PENETRATION TESTED● MDR — MANAGED DETECTION & RESPONSE● ENCRYPTED DATA TRANSMISSION● 24/7 SECURITY MONITORING● BAA AVAILABLE● 100% UPTIME SLA● 24/7 EMERGENCY SUPPORT● DATA RESIDENCY: U.S.● HIPAA COMPLIANT● ACR ACCREDITATION● SOC 2 COMPLIANT● PENETRATION TESTED● MDR — MANAGED DETECTION & RESPONSE● ENCRYPTED DATA TRANSMISSION● 24/7 SECURITY MONITORING● BAA AVAILABLE● 100% UPTIME SLA● 24/7 EMERGENCY SUPPORT● DATA RESIDENCY: U.S.

What it is

Diagnostic-grade reading, one system.

Offsite PACS gives your radiologists diagnostic-grade viewing, 3D reconstruction, and specialized reading tools in one system, built on standard DICOM so it integrates with the HIS, RIS, and EMR you already run. It’s proven at scale: installed everywhere from single imaging centers to large multi-site hospital systems.

Diagnostic-grade viewing

3D reconstruction

Specialized reading tools

Standard DICOM

10,000+ facilities · 118 countries

Single imaging centerSite

HospitalSite

Multi-site systemSite

Offsite PACSDiagnostic viewing · 3D reconstruction · Specialized reading tools

HISIntegrates via DICOM

RISIntegrates via DICOM

EMRIntegrates via DICOM

Every module, explained.

Select a module

Add-on module · 01 / 10

iQ-VIEW

Locally installed diagnostic reading workstation for radiologists and imaging specialists.

Available in BASIC and PRO editions, with automatic prior-study matching, customizable hanging protocols, and structured reporting with optional speech recognition. CE and FDA 510(k) certified.

Download the iQ-VIEW brochure (PDF)

Available on every OffsitePACS deployment. On-prem or cloud.

Add-on module · 02 / 10

Stitching

Auto-composite long-bone and spine images.

Full-length scoliosis and leg-length composites, stitched and calibrated in seconds.

Available on every OffsitePACS deployment. On-prem or cloud.

Add-on module · 03 / 10

WADO

Standards-based web access to DICOM objects.

Serve studies to EHRs, portals, and third-party viewers over WADO-URI and WADO-RS.

Available on every OffsitePACS deployment. On-prem or cloud.

Add-on module · 04 / 10

iQ-DOSE

Track and report patient radiation dose.

Automatically monitors CT, X-ray, mammography, and fluoroscopy dose data against configurable thresholds by procedure, modality, and patient age, with automatic overdose email alerts and exportable compliance reports.

Download the iQ-DOSE brochure (PDF)

Available on every OffsitePACS deployment. On-prem or cloud.

Add-on module · 05 / 10

iQ-ROUTER

Rules-based routing between sites and systems.

Multi-channel DICOM routing with staged retry and configurable fallback destinations to keep studies delivering through network interruptions, plus automatic normalization of inconsistent DICOM data across vendors. TLS/SSL encrypted, no VPN required.

Download the iQ-ROUTER brochure (PDF)

Available on every OffsitePACS deployment. On-prem or cloud.

Add-on module · 06 / 10

iQ-4VIEW

Zero-footprint web viewer for referring providers, runs in any browser.

iQ-4VIEW opens studies, structured reports, and DICOM PDFs from any browser or device with no install, typically displaying the first image in seconds, plus organ-specific measurement tools for cardiac, orthopedic, and other specialty reads.

Download the iQ-4VIEW brochure (PDF)

Available on every OffsitePACS deployment. On-prem or cloud.

Add-on module · 07 / 10

3D Reconstruction

Volume rendering and MPR reconstruction.

MPR, MIP, and volume rendering on CT and MR, right inside the reading workflow.

Available on every OffsitePACS deployment. On-prem or cloud.

Add-on module · 08 / 10

iQ-ROBOT

Automated patient media publishing and disc burning.

Robotic CD/DVD/Blu-ray publishing via Epson Discproducer and Primera Disc Publisher systems, with custom label templates and scheduled archive-media creation, so staff aren't babysitting a burner for every discharge.

Download the iQ-ROBOT brochure (PDF)

Available on every OffsitePACS deployment. On-prem or cloud.

Add-on module · 09 / 10

Mammography

Dedicated mammography display workflow.

MG hanging protocols, prior comparison, and CAD marks on high-resolution displays.

Available on every OffsitePACS deployment. On-prem or cloud.

Add-on module · 10 / 10

iQ-WORKLIST

Modality worklist from your HIS/RIS orders.

Pulls scheduling data from virtually any HIS/RIS/EMR, including HL7, GDT, and flat-file sources, and pushes accurate DICOM worklists to your modalities, eliminating manual re-entry and the typos that come with it.

Download the iQ-WORKLIST brochure (PDF)

Available on every OffsitePACS deployment. On-prem or cloud.

Have been using Offsite Image Management for our PACS IT system for a few years now. The service is great, the product continues to evolve and update. They offer a great product and having that option locally is a great asset for anyone.

D

David Fast

★★★★★ Google Review

Monty Losh

Offsite has been a great company to work with. We have been using their PAC’s for several years and has been a very stable platform. In the time we’ve been with them there has been zero down time. The few times we’ve needed to contact Offsite their support staff has always been knowledgeable and helpful. The best part is you can actually talk to a person. I wish we would have transitioned to them sooner and I would recommend Offsite to anyone looking for a new PAC’s.

Ralph Ackermann

Offsite Image Management help support my own business clients with their Hosting and Cloud services. Having a fine support organization is key to our successes and Offsite Image Management fits the need for us to have fluid support and uptime.

Mohammad Mohammad

Excellent PACS system with fast, reliable and user friendly interface. It integrates seamlessly with our workflow, delivers outstanding image quality, and has significantly improved efficiency. Their customer support is responsive, knowledgeable, and always ready to help. We highly recommend this company to any healthcare organization looking for a dependable imaging solution and friendly service.

David Fast

Have been using Offsite Image Management for our PACS IT system for a few years now. The service is great, the product continues to evolve and update. They offer a great product and having that option locally is a great asset for anyone.

100%

Uptime SLA

80+

Yrs team experience

24/7

emergency support

Frequently Asked Questions

It's installed in more than 10,000 facilities across 118 countries, ranging from single imaging centers to large multi-modality, multi-site hospital systems.

Yes. Offsite PACS is built on standard DICOM to integrate seamlessly with most medical information systems for borderless communication.

Orthopedic templating and trauma planning, a dedicated mammography diagnostic workstation, and full spine and body image stitching, alongside standard 3D reconstruction (MPR, MIP, SSD).

Yes, through the zero-footprint Web-Viewer, a diagnostic multi-modality viewer that runs in any browser.

Total cost of ownership stays low, with subscription and financing options available to minimize upfront capital expense.

A PACS that's stable enough to stop thinking about.

Book a call with someone who has stood up hospital imaging in the cloud, not a discovery-call gatekeeper.

(816) 232-7483 · Mon–Fri, 9AM–5PM CST

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