Submit a Ticket

ZOHO DESK

Tell us what's going on - our team typically replies within one business day.

Loading…
Powered by Zoho Desk Open Help Center →

Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

SCHEDULE · 30 MIN

Pick a time

All times shown in your local timezone.

30 min · Video call
Support tools

Submit a Ticket

ZOHO DESK

Tell us what's going on - our team typically replies within one business day.

Loading…
Powered by Zoho Desk Open Help Center →

Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

Book a Demo
Book a Demo

Who We Are

Imaging People First

Built to be the imaging
partner for hospitals
that need a team,
not a ticket queue.

OffSite is a small, named, reachable group of imaging people based in Saint Joseph, Missouri. Built for hospitals and imaging teams that need reliable PACS, archive, and teleradiology support without unnecessary complexity, and a person, not a portal, when something matters.

Based In

Saint Joseph, MO

The whole team, under one roof.

When You Call

One of us answers

A person, not a portal.

Our Story

Imaging people first. A software company second.

OffSite Image Management started in Saint Joseph, Missouri, with a simple observation: hospitals were being sold imaging systems that assumed a large IT department, a large budget, and a tolerance for downtime that no patient-care environment actually has.

So we set out to revolutionize the way Radiology Departments manage their imaging content: cloud PACS, vendor-neutral archiving, and teleradiology support engineered to run reliably with a lean team on the other end.

Fifteen years later, the model hasn’t changed: keep the platform dependable, keep the pricing honest, and answer the phone with someone who knows your facility by name.

About the Company

OffSite Image Management, Inc. was founded on July 1, 2011, as a closely held corporation with principal offices in Saint Joseph, MO.

Our business affairs are managed under the direction of our Board of Directors. Our leadership team includes Lasha Dalakishvili (CEO), who manages growth strategy and organizational direction; Amber Smith (Business Manager), who oversees daily operations; and Jamison White (CIO), who manages all technology aspects.

Our primary focus is helping your business operate more efficiently and positioning you at the leading edge of healthcare technology. Our Archiving, PACS, Teleradiology, and Service Solutions operate independently and can be customized so you only pay for the services you need. With our hybrid solutions, you gain the benefits of both cloud efficiency and onsite reliability.

We host our services on multi-redundancy platforms to ensure maximum uptime and constant availability. Additionally, our support services team is available 24/7. Our multichannel support layer and Support Service Desk are always ready to assist you.

Saint Joseph, MO · HQ

Our Vision

“To become the leading Vendor Neutral Archiving and Enterprise Cloud PACS service provider to rural and critical access providers.”

OffSite Image Management vision statement

Leadership

The people who answer.

Not a leadership wall. This is the actual team you’ll work with, from first call to go-live and after.

Lasha Dalakishvili

President & CEO

After coming to the United States from the Republic of Georgia, Lasha earned his degree in Radiology Technology, another bachelor’s degree in Advanced Radiological Sciences, and a Master’s in Healthcare Administration. Lasha has been around hospitals and radiology departments for the past 28 years, working as a former X-ray technologist, owner of imaging facilities, operations and marketing consultant, project manager, and practice administrator.

Jamison White

Chief Information Officer

Jamison leverages more than 15 years of experience in Systems Administration, Network Engineering, Cybersecurity, and Data Management. He provides strategic oversight for technology initiatives, project management, security operations, and client support services, ensuring OffSite delivers dependable, secure, and innovative solutions to healthcare organizations nationwide.

Justen

Business Development

With over 20 years of sales and customer representation experience, Justen specializes in building strong client partnerships and delivering workflow solutions that enhance both operational efficiency and the patient experience.

Amber Smith

Business Manager

Amber oversees receivables, payables, and financial operations for OffSite. With a strong attention to detail and a commitment to accuracy, she helps keep the company running smoothly while supporting efficient workflows and dependable client service.

Simon

Junior Systems Administrator

Simon has over 7 years of IT experience, specializing in medical technology for the past two years. A proactive problem-solver, he maintains and optimizes critical infrastructure, ensuring high system reliability and rapid troubleshooting that powers our daily operations and secure client services.

Nic

IT & Customer Support

Nic brings a mix of IT, customer support, and physical security experience to the team, including supporting national elections. His customer service and support experience allows him to provide solutions in a timely, friendly manner.

How we work

Four values, kept daily.

01

Goodwill & Fellowship

02

Beneficial Empathy

03

Fair Accountability

04

Truthful Trust

Goodwill & Fellowship

We work like neighbors, not vendors: long relationships over big transactions.

Beneficial Empathy

We start from what your team is carrying, and design the work to lighten it.

Fair Accountability

When something is on us, we say so. Then we fix it and show our work.

Truthful Trust

No inflated claims. We tell you what the system does, and it does that.

The teams we support.

A few of the hospitals whose imaging runs on OffSite.

Talk to the people you just met.

A conversation with someone on this page. No script, no handoff, no pressure.

(816) 232-7483 · Mon–Fri 8a–6p CST

× Images archived