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Remote Support
By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.
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Submit a Ticket
ZOHO DESKTell us what's going on - our team typically replies within one business day.
Ticket submitted
Our support team will reply by email within one business day.
Remote Support
By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.
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Who We Are
OffSite is a small, named, reachable group of imaging people based in Saint Joseph, Missouri. Built for hospitals and imaging teams that need reliable PACS, archive, and teleradiology support without unnecessary complexity, and a person, not a portal, when something matters.
Based In
The whole team, under one roof.
When You Call
A person, not a portal.
Our Story
OffSite Image Management started in Saint Joseph, Missouri, with a simple observation: hospitals were being sold imaging systems that assumed a large IT department, a large budget, and a tolerance for downtime that no patient-care environment actually has.
So we set out to revolutionize the way Radiology Departments manage their imaging content: cloud PACS, vendor-neutral archiving, and teleradiology support engineered to run reliably with a lean team on the other end.
Fifteen years later, the model hasn’t changed: keep the platform dependable, keep the pricing honest, and answer the phone with someone who knows your facility by name.
About the Company
OffSite Image Management, Inc. was founded on July 1, 2011, as a closely held corporation with principal offices in Saint Joseph, MO.
Our business affairs are managed under the direction of our Board of Directors. Our leadership team includes Lasha Dalakishvili (CEO), who manages growth strategy and organizational direction; Amber Smith (Business Manager), who oversees daily operations; and Jamison White (CIO), who manages all technology aspects.
Our primary focus is helping your business operate more efficiently and positioning you at the leading edge of healthcare technology. Our Archiving, PACS, Teleradiology, and Service Solutions operate independently and can be customized so you only pay for the services you need. With our hybrid solutions, you gain the benefits of both cloud efficiency and onsite reliability.
We host our services on multi-redundancy platforms to ensure maximum uptime and constant availability. Additionally, our support services team is available 24/7. Our multichannel support layer and Support Service Desk are always ready to assist you.
Saint Joseph, MO · HQ
Our Vision
“To become the leading Vendor Neutral Archiving and Enterprise Cloud PACS service provider to rural and critical access providers.”
OffSite Image Management vision statement
Leadership
Not a leadership wall. This is the actual team you’ll work with, from first call to go-live and after.
President & CEO
After coming to the United States from the Republic of Georgia, Lasha earned his degree in Radiology Technology, another bachelor’s degree in Advanced Radiological Sciences, and a Master’s in Healthcare Administration. Lasha has been around hospitals and radiology departments for the past 28 years, working as a former X-ray technologist, owner of imaging facilities, operations and marketing consultant, project manager, and practice administrator.
Chief Information Officer
Jamison leverages more than 15 years of experience in Systems Administration, Network Engineering, Cybersecurity, and Data Management. He provides strategic oversight for technology initiatives, project management, security operations, and client support services, ensuring OffSite delivers dependable, secure, and innovative solutions to healthcare organizations nationwide.
Business Development
With over 20 years of sales and customer representation experience, Justen specializes in building strong client partnerships and delivering workflow solutions that enhance both operational efficiency and the patient experience.
Business Manager
Amber oversees receivables, payables, and financial operations for OffSite. With a strong attention to detail and a commitment to accuracy, she helps keep the company running smoothly while supporting efficient workflows and dependable client service.
Junior Systems Administrator
Simon has over 7 years of IT experience, specializing in medical technology for the past two years. A proactive problem-solver, he maintains and optimizes critical infrastructure, ensuring high system reliability and rapid troubleshooting that powers our daily operations and secure client services.
IT & Customer Support
Nic brings a mix of IT, customer support, and physical security experience to the team, including supporting national elections. His customer service and support experience allows him to provide solutions in a timely, friendly manner.
How we work
Goodwill & Fellowship
Beneficial Empathy
Fair Accountability
Truthful Trust
We work like neighbors, not vendors: long relationships over big transactions.
We start from what your team is carrying, and design the work to lighten it.
When something is on us, we say so. Then we fix it and show our work.
No inflated claims. We tell you what the system does, and it does that.
A few of the hospitals whose imaging runs on OffSite.
A conversation with someone on this page. No script, no handoff, no pressure.
(816) 232-7483 · Mon–Fri 8a–6p CST