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Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

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Support tools

Submit a Ticket

ZOHO DESK

Tell us what's going on - our team typically replies within one business day.

Loading…
Powered by Zoho Desk Open Help Center →

Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

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Products ·

RIS

Scheduling, reporting, and billing, finally in one place.

Offsite RIS brings clinical documentation, claims, and patient engagement together, so your team spends less time re-entering the same information across three systems.

Book with someone who has run RIS at hospital scale

What it is

One system, instead of three.

Offsite RIS pairs clinical reporting and analytics with the scheduling, billing, and eligibility tools your front office runs on every day, so documentation, claims, and patient communication stay in one system instead of three.

Clinical reporting & analytics

Scheduling

Billing & eligibility

Patient communication

Nearly 100% first-attempt clearinghouse claims · managed by OffSite

SchedulingFront office
BillingFront office
EligibilityFront office
Offsite RISClinical reporting · Analytics · Documentation in one system
Clean claims out
Patient communication

Improve patient care

MedicsCloud EHR with clinical reports and analytics supports streamlined yet comprehensively documented encounters.

Get paid more, faster

Nearly 100% first-attempt success on clearinghouse claims (HCFA/UB/WC/NF). The system gets you paid.

Delight your patients

Telemedicine and remote patient monitoring make the experience, theirs and yours, engaging and mobile.

Built around four jobs

OffsiteRIS Capabilities

01

Revenue

Maximizing revenue, prior auths & decision support

Electronic prior authorizations, clinical decision support, out-of-network alerts, eligibility verifications, and a patient responsibility estimator, right in the scheduler.

02

Legal workflow

Patients and their attorneys

A no-cost, built-in attorney database that is case-specific, even with multiple attorneys per incident. The optional attorney portal lets them retrieve documentation securely, without disrupting staff.

03

Insight

Enhanced KPIs, reporting & analytics

Highly user-defined financial and operational KPIs. Display data as dashboards, export virtually any report to Excel, and set reports to compile automatically.

04

Engagement

Engage patients, marry referrers

Orders in from referrers, reports out, with no HL7 interfaces. Portals support a majority of intake in advance, with iOS/Android payments and an optional kiosk.

Frequently Asked Questions

No, it works alongside it. Offsite RIS pairs clinical reports and analytics with scheduling, billing, and eligibility tools, so documentation and claims stay in sync with the rest of your record.

Electronic prior authorizations, clinical decision support, and eligibility verification run ahead of the appointment, and the system reaches nearly 100% success on first-attempt clearinghouse claims, so fewer claims bounce back for rework.

Yes, through patient and referrer portals that support online payments, iOS and Android access, and optional kiosk intake.

It's part of the same platform, alongside remote patient monitoring, so virtual and in-person visits run through one system.

Stop re-entering the same information three times.

Book a call with someone who has stood up hospital imaging in the cloud, not a discovery-call gatekeeper.

(816) 232-7483 · Mon–Fri, 9AM–5PM CST

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