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By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.
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Healthcare software providers built up some great solutions for the medical community as the digital age progressed. Unfortunately, they also created a method whereby they locked providers into the chosen solution. If the provider wanted to stay current, they had to stay current on the vendor’s updates. As long as no communication was needed between […]