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By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.
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The voice of the average patient has been clear for a long time: they want more access to their health records and to take a more proactive and personalized approach to their healthcare needs. A recent study by Accenture finds that a slight majority of patients are more concerned with having access to their medical […]