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Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

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Submit a Ticket

ZOHO DESK

Tell us what's going on - our team typically replies within one business day.

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Powered by Zoho Desk Open Help Center →

Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

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What Happens When Hospital Data Gets Hacked?

Most healthcare facilities expend a great amount of resources toward compliance to safeguard patientinformation, which when compromised can lead to information getting in the wrong hands and hefty fines being handed down. Many compliance issues are violated when employees take laptops or thumb drives off campus and lose them or have them stolen and hospital […]

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