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By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

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Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

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Surprise: Hospital Data Loss Underserved, Few Have HIE

Don’t Get Caught up in Hospital Data Loss A study from Healthcare: The Journal of Delivery Science and Innovation reveals that only 30 percent of hospitals in the U.S. are part of a health information exchange (HIE). While there has been a slight increase in the number of healthcare providers involved in HIE participation since […]

Hospital Data Loss Affects the Majority of Hospitals

According to a recent Ponemon Institute survey, healthcare facilities have struggled to keep patient data secure. Almost 95 percent of healthcare organizations said they have leaked data within the last two years. Most of these leaks are due to staff negligence, but some of the issues are tied up in the technology used to store […]

A Scary Story About Hospital Data Loss

If you are like anyone else associated with the healthcare industry, you shudder every time you see news about a hospital losing patient files. Hospital data loss is a very real problem that every healthcare facility faces. Are you doing everything you can to prevent these losses? Late last year, hospital data loss was reported […]

Why a Disaster Recovery System in a Rural Hospital Means Life or Death

Not much can stop an EF5 tornado as it winds its way through a community. Ask anyone who was at St. John’s Regional Medical Center in Joplin, MO, when a tornado dismantled the facility in 2011. Disasters to medical facilities aren’t always this dramatic or obvious. Sometimes it’s a simple climate control malfunction that can […]

Combat Hospital Data Loss With Accessibility, Archiving

Complying with the Health Insurance Portability and Accountability Act (HIPAA) is not something most healthcare providers find to be a simple task. However, violating HIPAA regulations means fines, something most smaller providers can’t afford to risk. There are rules regarding hospital data loss and making sure data is backed up in a secure fashion. To […]

Lessons From Boulder: Patients Frustrated Over Data Loss

Technology has gone a long way in assisting healthcare professionals in providing quality care for their patients. But when the technology goes on the blink, the ability to provide care is severely hampered. A recent computer system outage at a community hospital in Boulder, CO proved the point when data loss became a serious issue. […]

Nearly 30 Million Hospital Data Records Breached Annually: Do You Have a Plan?

Don’t Let Your Hospital Data be Compromised The numbers are staggering – too many healthcare providers are allowing their data to fall into the hands of the wrong people. According to Redspin, a security firm, around 30 million patient records a year have been compromised since the HITECH Act went into effect in 2009. These […]

There’s no Replacement for a Hospital Data Loss Plan

Combat Hospital Data Loss With Offsite Solutions There no longer exists a medical environment that doesn’t take into account how critical data is to their day-to-day operations. Furthermore, regulations requiring the safekeeping of data also force the hand of hospital administrators. Fortunately, providers are approaching hospital data loss with an eye to the cloud – […]

Surprising Hospital Data? Only Small Handful of Hospitals Reached Stage 2

According to the federal government, the outlook for healthcare professionals achieving acceptable levels of Stage 2 meaningful use is not well. The Centers for Medicare & Medicaid Services reported recently that a total of four hospitals have met the standards for Stage 2 of electronic health records (EHR). Hospitals that have enrolled in the federal […]

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