Submit a Ticket

ZOHO DESK

Tell us what's going on - our team typically replies within one business day.

Loading…
Powered by Zoho Desk Open Help Center →

Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

SCHEDULE · 30 MIN

Pick a time

All times shown in your local timezone.

30 min · Video call
Support tools

Submit a Ticket

ZOHO DESK

Tell us what's going on - our team typically replies within one business day.

Loading…
Powered by Zoho Desk Open Help Center →

Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

Book a Demo
Book a Demo
Sep 2, 2026

How to: Download a exam(s).

Offsite Knowledge Base · iQ-Web

How to: Download a exam(s)

There are two different options when downloading an exam(s) in iQ-Web. Both options will be covered in this Guide. Filter EasyWeb and search for the exam you wish to Download. Select the checkbox to the left of the exam you wish to Download. After …

Article details

There are two different options when downloading an exam(s) in iQ-Web. Both options will be covered in this Guide.

 

  1. Filter EasyWeb and search for the exam you wish to Download.

  2. Select the checkbox to the left of the exam you wish to Download.

  1. After selecting the exam(s) that you wish to download, click the download button

    1. Download DICOM

      1. Download DICOM Files(s) of selected Elements

      2. After Selecting Download DICOM you will be asked to choose a location on your local machine, to save the zipped Exam. Then Click Save.

    1. Download Content

      1. Download Converted JPEG/GIF image(s), DICOM SR(s) and encapsulated PDF(s) of selected elements.

      2. After Selecting Download Content you will be asked to choose a location on your local machine, to save the zipped Exam. Then click Save.

Document owner: Offsite Image Management · Classification: Customer knowledge base · Standardized: September 2, 2026

Questions about your own archive?

Book a call with someone who has stood up hospital imaging in the cloud, not a discovery-call gatekeeper.

(816) 232-7483 · Mon–Fri 8a–6p CST

× Images archived