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Sep 2, 2026

iQ-Web Quick Tips Guide.

Offsite Knowledge Base · iQ-Web

iQ-Web Quick Tips Guide

Maintenance Check for duplicate patient IDs and reconcile the list weekly. to Check all Job status daily. to . You may clear jobs by going to Note: Deleted jobs are not recoverable. Statistical reports related to exams can be accessed through to All …

Document Information

Document Number KB-1024
Knowledge Base Customer Knowledge Base
Category iQ-Web
Audience All help-center users

Article details

Maintenance

  1. Check for duplicate patient IDs and reconcile the list weekly. to

 

  1. Check all Job status daily. to .  You may clear jobs by going to                  Note: Deleted jobs are not recoverable.  

  2. Statistical reports related to exams can be accessed through to

 

  1. All Statistical reports can be exported to Excel after they have been created.

 

  1. The system settings and time out rules can be accessed through. to                                                             Note: OffSite does not recommend adjusting any settings without consulting one of the support engineers first.

  2. All DICOM connections to WebX environment are located under to                                                  Note: OffSite does not recommend adjusting any of the DICOM settings without consulting one of the support engineers first.

  3. User profiles are managed through to  .

  4. Routing rules within WebX are managed through to

Note: Offsite does not recommend adjusting any setting without consulting one of the support engineers first.

 

         Workflow

  1. To view exams stored in WebX double click   or go to

 

  1. If you are not able to locate the exam, clear your filter setting to .

  2. Use wild cards “*” to broaden your search criteria. Ex:

  3. To maximize search results go to and drill down to your preferences.

 

  1. Patient is mismatched if their ID is presented in the following format “12345 [locationIQ-0917154309]”

 

    1. 12345 is the patient ID.

    2. […] indicates mismatch was created.

    3. 0917 indicates month and the date when mismatch was created, September 17.

    4. 154309 indicates the time stamp when mismatch was created 15:43:09.

  1. To view mismatch associated with the particular record go to and search by patient ID.

 

  1. In order to reconcile mismatches see instructions for managing duplicate patient IDs.

  2. To modify individual patient records go to and type patient ID or name.  

    1. Click next to the patient name.

    2. Above the menu bar click the patient name link Jane S Doe (ID: 12345[locationIQ-0917154309])

    3. Select

    4. Modify all necessary patient data and save it by selecting

 

Note: For the Viewer related tips please refer to the IQ –4View quick guide.

Note: For additional instructions and questions see help on the right side of the top menu bar, and choose from 

Document owner: Offsite Image Management · Classification: Customer knowledge base · Standardized: September 2, 2026

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