Submit a Ticket

ZOHO DESK

Tell us what's going on - our team typically replies within one business day.

Loading…
Powered by Zoho Desk Open Help Center →

Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

SCHEDULE · 30 MIN

Pick a time

All times shown in your local timezone.

30 min · Video call
Support tools

Submit a Ticket

ZOHO DESK

Tell us what's going on - our team typically replies within one business day.

Loading…
Powered by Zoho Desk Open Help Center →

Remote Support

By downloading the remote support SOS tool, you (the User) acknowledge and consent to Offsite Support Representatives accessing your device remotely for the purpose of diagnosing and resolving technical issues. Users understand that, while all reasonable efforts will be made to maintain the security and privacy of their data, Offsite Employees cannot guarantee absolute protection against unauthorized access or breaches. By utilizing this service, users agree to indemnify and hold harmless Offsite Employees from any liability arising from the remote control access during the support session.

Book a Demo
Book a Demo

iQ-View

iQ-View

Creating Change Request Form

Offsite Knowledge Base · iQ-View Creating Change Request Form Log in to Offsite Image Management Support portal. Select My Area Select Add Ticket Select…
September 2, 2026
iQ-View

How To: Export to USB Drive

Offsite Knowledge Base · iQ-View How To: Export to USB Drive Step 1. Choose your exam, click on Export and choose "Copy to Directory"…
September 2, 2026
iQ-View

07 – iQ-View | Study List & Sorting

Offsite Knowledge Base · iQ-View 07 - iQ-View | Study List & Sorting Reference information and operating guidance. Document Information Document Number KB-1044 Knowledge…
September 2, 2026
iQ-View

08 – iQ-View | Viewer & Tools – Part 1

Offsite Knowledge Base · iQ-View 08 - iQ-View | Viewer & Tools - Part 1 Reference information and operating guidance. Document Information Document Number…
September 2, 2026
iQ-View

How to: Import Exams in iQ-View

Offsite Knowledge Base · iQ-View How to: Import Exams in iQ-View Reference information and operating guidance. Document Information Document Number KB-1041 Knowledge Base Customer…
September 2, 2026
iQ-View

04 – IQ View | Sorting, Searching and Filtering Patient list

Offsite Knowledge Base · iQ-View 04 - IQ View | Sorting, Searching and Filtering Patient list Reference information and operating guidance. Document Information Document…
September 2, 2026
iQ-View

05 – iQ-View | Exporting

Offsite Knowledge Base · iQ-View 05 - iQ-View | Exporting Reference information and operating guidance. Document Information Document Number KB-1036 Knowledge Base Customer Knowledge…
September 2, 2026
iQ-View

06 – iQ-View | Transferring

Offsite Knowledge Base · iQ-View 06 - iQ-View | Transferring Reference information and operating guidance. Document Information Document Number KB-1035 Knowledge Base Customer Knowledge…
September 2, 2026
iQ-View

Workstation Viewer

Offsite Knowledge Base · iQ-View Workstation Viewer Reference information and operating guidance. Document Information Document Number KB-1025 Knowledge Base Customer Knowledge Base Category iQ-View…
September 2, 2026
iQ-View

iQ-View Quick Tip Guide

Offsite Knowledge Base · iQ-View iQ-View Quick Tip Guide Maintenance Restart the workstation, hardware, once a week. Restart the IQ View software once a…
September 2, 2026
× Images archived